Vacancy – Front Desk Executive

• Open Position: Front Desk Executive
• Reports to: Front Desk Incharge
• Hospital Name: Athaayu Multispeciality Hospital
• Address: 44/1, NH-4, Ujlaiwadi, Tal: Karveer, Kolhapur, 416004

Job Description :

1. To receive patients, attenders, visitors etc into the hospital with care and concern
2. Addressing the patient’s queries and concerns.
3. To manage OPDs effectively and also to make sure the consultation rooms are available in the allocated OPD time
4. Admission procedures are carried out once the patient is advised for admission from the consultant/casualty
5. Inform the concern nursing departments during any admission and enquire about the room readiness to receive the patient at the ward
6. In case of non-availability of rooms requested by the patient, upgrade for the higher categories of rooms with proper authorization
7. Visitor and attendant pass is issued to the patient attender at the time of admission and the same is collected back at wards & cross checked before discharge.
8. Updating the ward allocation file.
9. Inform the nursing department after the final settlement of the bill at the time of discharge of the patient.
10. Receiving the reports from the lab & Radiology and handing over the same to the patient after obtaining the acknowledgment in the report dispatch register.
11. Explain the expenses covered under insurance and their eligibility to admit to appropriate wards.
12. Any other responsibility assigned by the management is to be carried out.